Search found 18 matches

by Steve
15 Jun 2020, 19:11
Forum: Support Forum (English)
Topic: Improper IR Learning with Global Cache ITach
Replies: 21
Views: 6808

Re: Improper IR Learning with Global Cache ITach

I can report receiving and advanced pre-release app for testing with ITACH IP to IR variant and it now properly learns commands for my Samsung Blu-Ray player remote and the player responds correctly to the commands sent from the app. My understanding from Urs is they will be releasing this capability in their next major release in the next couple weeks.
by Steve
08 Jun 2020, 18:29
Forum: Support Forum (English)
Topic: Improper IR Learning with Global Cache ITach
Replies: 21
Views: 6808

Re: Improper IR Learning with Global Cache ITach

Just saw your previous response on page stacks. I was able to uncheck the return to page option for each of the buttons that linked back to a different page and this fixed my problem. No need for a new thread. Hopefully you'll receive ITACH soon.
Thanks
Steve
by Steve
08 Jun 2020, 18:16
Forum: Support Forum (English)
Topic: Text Label
Replies: 7
Views: 2405

Re: Text Label

3.08 fixed the text label app crash problem. Thanks for the help on this one.

I still have weird behavior when jumping between pages. I'll start a new thread.
by Steve
04 Jun 2020, 21:49
Forum: Support Forum (English)
Topic: Text Label
Replies: 7
Views: 2405

Re: Text Label

Glad you were able to determine cause of this problem and will look for new release.
by Steve
02 Jun 2020, 21:05
Forum: Support Forum (English)
Topic: Improper IR Learning with Global Cache ITach
Replies: 21
Views: 6808

Re: Improper IR Learning with Global Cache ITach

For anyone following this thread I shipped an ITACH to Urs more than a week ago. Hoping they can solve learning issues and make these fully supported along with Global Cache Flex devices. Tracking still has the package making its way to Switzerland. Hoping they will get the unit in the next few days.
Steve
by Steve
22 May 2020, 17:53
Forum: Support Forum (English)
Topic: Text Label
Replies: 7
Views: 2405

Re: Text Label

Here's a photo of the debug log entry when the app crashes.
by Steve
22 May 2020, 17:45
Forum: Support Forum (English)
Topic: Text Label
Replies: 7
Views: 2405

Text Label

I can drag a Text Label into a layout page but if I then touch the label to edit the text the app crashes. Same occurs if I attempt to edit the label located on Page Header or Main Fragment. Running IRControl Plus version 3.07.

Thanks
Steve
by Steve
20 May 2020, 17:33
Forum: Support Forum (English)
Topic: Improper IR Learning with Global Cache ITach
Replies: 21
Views: 6808

Re: Improper IR Learning with Global Cache ITach

Sent you log files from pre-release build you provided. This version broke learning with Flex and also did not work with ITach. I did go back to released version and verified learning with Flex still worked to ensure no network or other problems. Be glad to send you an ITach (I have a bunch of them) if it would help you solve learning problem. Just need shipping info. Appreciate your help with this.
by Steve
13 May 2020, 22:17
Forum: Support Forum (English)
Topic: Improper IR Learning with Global Cache ITach
Replies: 21
Views: 6808

Re: Improper IR Learning with Global Cache ITach

I would certainly be happy to test pre-release if you like.

I realized the reason I kept seeing all the ping thread terminated is because I kept pressing the refresh button in the system info page causing the app to rescan through entire subnet IP address range for new devices.

I was able to resolve my issue with only being able to get green indication with Flex. Turns out R6220 Netgear router does not like both 2.4GHz and 5GHz radios to have the same passphrase. If configured with the same passphrase no connection is possible between 2.4GHz and wired devices (including the router webgui). Since Flex only operates on 2.4GHz radio I had to switch tablet to 2.4GHz versus 5GHz connection which introduced this problem. Even with 5GHz radio turned off if passphrase is the same in the router configuration no wireless to wired connection is possible from 2.4GHz connected devices. As soon as I changed 5GHz passphrase I could ping between tablet and laptop and ITach went green in System Info page. Sorry that one was not your problem. Very strange behavior. Found the answer to the problem here...

https://community.netgear.com/t5/Genera ... -p/1289695
by Steve
12 May 2020, 21:56
Forum: Support Forum (English)
Topic: Improper IR Learning with Global Cache ITach
Replies: 21
Views: 6808

Re: Improper IR Learning with Global Cache ITach

Was able to get the Flex to learn and send IR command that the device responds to. Same command to same device on same Android tablet.

When I look at log entries the code for the ITach and compare to the Flex the ITACH command is clearly missing most of the code. Presumably the missing code is lost during the learn process since the learn log entry is missing most of the code in detailed view.

I can make both Flex and ITACH work correctly with iLEARN. In fact I don't even have to relearn the code when switching between the two devices. Same code string sent from iLEARN works for both Flex and ITach.

I now have a new problem. With ITachFlexWiFi connected and showing green in System Info I can no longer get the ITACHIP2IR to go green. I have both ITACH and Flex set with DHCP reservation in router so they always come up on same IP address. I'm also see a massive amount of debug enntries in the log. pings, thread terminated. I can ping both from laptop on the same network.