problem with DPS5002NS sky decoder

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never000
Posts: 2
Joined: 12 Mar 2019, 14:46

problem with DPS5002NS sky decoder

Post by never000 » 12 Mar 2019, 14:55

Hello I buyed ircontrol 2.95 plus , but after positive configuration of tv and av amplifier, is impossible positive configuration with sky decoder satellite receveir ,some keys work but for others not.I have broadlink rm3.
With original program of broadlink no problem.
Help me please

info@cec.gmbh
Posts: 108
Joined: 25 Jul 2017, 14:27

Re: problem with DPS5002NS sky decoder

Post by info@cec.gmbh » 12 Mar 2019, 19:57

Hi there

The My Sky decoder uses a infrared protocol named xmp-1 which is not verry popular. This is also a really complex protocol. We tested it with several infrared devices. Most of them couldn't recognize this infrared sequence with the integrated learn function. But with the Broadlink RM Device it should work. IRControl uses the same interface to communicate with the Broadlink device as the broadlink app. So it should not be a difference. Maybe you have to learn the keys again, if they do not work.

Tips:
- press the key on the remote control very shortly for learning (otherwise the sequence will be sent multiple times)
- keep the remote about 30 cm / 12 inches away from the Broadlink device for learning

kind regards,
Urs

never000
Posts: 2
Joined: 12 Mar 2019, 14:46

Re: problem with DPS5002NS sky decoder

Post by never000 » 12 Mar 2019, 21:50

Hello I nave tryed many time but nothing. Help me

info@cec.gmbh
Posts: 108
Joined: 25 Jul 2017, 14:27

Re: problem with DPS5002NS sky decoder

Post by info@cec.gmbh » 12 Mar 2019, 23:10

Hi

Can you send us your complete configuration? You can export it in Datatransfer part / Export / Check "Full backup", then enter a filename and press process. The file will be stored in the download directory on your SD Card. Please send it to info@cec.gmbh. Perhaps we could find the problem when we can analyse your data.

kind regards,
URs

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